Product Guides•stable•Updated 2026-05-15

Alerts — Overview

Understand the Alerts operating model.

What this page is for

The Alerts overview explains how cases, alerts, incidents, routing, noise control, runbooks, and analytics work together.

Who uses it

  • FinOps operators
  • Platform teams
  • Admins

What you see

  • Critical cases.
  • Routing failures.
  • Muted active cases.
  • Potential savings linked to open cases.

What you can do

  • Open the relevant tab.
  • Use smart views to triage work.

Permissions and safety

  • Read and action permissions can differ by tab.

Operational notes

  • Alerts should stay focused on detection, grouping, routing, treatment, and measurement.

What this page is not for

  • Configuring caps.
  • Managing global approvals.
  • Exploring every cost dimension.

Recommended workflow

  1. Confirm that you are in the right workspace and environment.
  2. Use filters before changing configuration or interpreting results.
  3. Open the detail drawer when available.
  4. Check related objects such as alerts, approvals, costs, policies, runs, deliveries, or audit entries.
  5. Apply changes only when the impact is clear.
  6. Re-check the page after the backend refreshes.
  7. Export or copy IDs when you need to escalate.

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