Product Guides•stable•Updated 2026-05-15

Billing — Payment

Manage payment methods, payment recovery, billing profile, and Tax IDs.

What this page is for

Payment lets authorized users review cards, open Stripe Billing Portal, recover payment failures, and update billing details used on invoices.

Who uses it

  • Admins
  • Finance users
  • Owners

What you see

  • Saved payment methods.
  • Default card.
  • Expiration date.
  • Payment failure recovery banner when relevant.
  • Billing details form.
  • Tax ID section with sync state, verification status, and Stripe management CTA.

What you can do

  • Open Stripe Billing Portal.
  • Set a default payment method.
  • Detach a payment method.
  • Update billing details.
  • Review Tax ID sync status.
  • Open Stripe for advanced Tax ID management.

Permissions and safety

  • Payment mutations require billing administration permissions.
  • Read-only users should see clear admin-only messaging.
  • Stripe remains the fallback for advanced payment method and Tax ID management.

Operational notes

  • Billing details sync to Stripe Customer fields.
  • Tax IDs may need Stripe for country-specific or multi-ID management.

What this page is not for

  • Direct card entry inside Kadryn.
  • Provider payment methods.
  • Manual invoice settlement logic.

Recommended workflow

  1. Confirm that you are in the right workspace and environment.
  2. Use filters before changing configuration or interpreting results.
  3. Open the detail drawer when available.
  4. Check related objects such as alerts, approvals, costs, policies, runs, deliveries, or audit entries.
  5. Apply changes only when the impact is clear.
  6. Re-check the page after the backend refreshes.
  7. Export or copy IDs when you need to escalate.

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